Frequently Asked Questions
Everything you need to know about your Dorsey experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that certain limited-edition releases may be final sale.
How do I care for my Dorsey jewelry?
To maintain the brilliance of your pieces, we recommend avoiding contact with perfumes, lotions, and water. Store your jewelry in the provided pouch when not in use.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm and Klarna.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.